We process all online payments Cradit,debit cards,paypal,master card,paytm,Net Banking transactions.,Paytm Wallet,PayU

We deliver to all and any postal address around the world. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code. Please note that residential shipments to USA some other countries will be left at door if someone is not there to receive the package or no one answers the door bell. Our courier agents USPS / DHL / FEDEX / TNT / UPS / SpeedPost etc will not be able to provide sign confirmation of delivery made in such cases. To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted. No deliveries are made on Saturdays and Sundays in most countries where 5 day work culture. In many Islamic countries Fridays are normal off days. Some times we can try to organize deliveries on Saturdays also on some extra cost on case to case basis, if possible.

Your complete shopping satisfaction is our No.1 Priority. We want you happy each and every time you buy from us. However if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation. We do our best to make sure you never need to use this policy. But still for theory purpose here it is : - If an item you ordered from silkmuseumsurat.in does not meet your expectations do write to us and we will happily try to assist you. We are dedicated at silkmuseumsurat.in to offer you the best quality in our products and our services. We know that mistakes are sometimes made though, and we are here to help remedy those problems. We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that : The item may be damaged during transit. Or there might be a manufacturing defect. Or that a wrong item is delivered to you by mistake.